af789 Responsible Gaming — Your safety comes first
Gaming is a form of entertainment. At af789, the tools and information players need to play safely and in a balanced way are always ready.
af789 considers player safety and healthy gaming habits its number one responsibility. Gaming can be enjoyable when it stays fun and lighthearted. However, without discipline and financial control, it can lead to problems. That is why we encourage every player to carefully read the guidelines and tools on this page.
Gaming involves uncertain outcomes and decisions. Understanding the risk of losing and playing only with money you can afford to lose is the best way to protect yourself.
Our 6-Point Protection Framework
Age 21+ Verification
Only players who are 21 or older may register an account at af789. Parents and guardians who want to prevent their children from accessing gambling can contact us directly.
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limit in advance. Limits take effect immediately, but increasing a limit requires a 24-hour waiting period, so your decisions are more considered.
Time-Out Suspension
When you want to take a temporary break from gaming, you can choose a Time-Out period from 24 hours to 30 days. During that period, account login and deposits will be blocked.
Self-Exclusion
If you notice signs of problem gambling, you can request Self-Exclusion for a period of 3 months to 1 year. You will only be able to return once that period has ended, and there is no fee.
Play Time and Spending Alerts
Players can set limits on their playing time or spending amount in advance and receive alerts via Live Chat when those limits are reached.
Round-the-Clock Support
If you ever feel distressed about your gaming, af789's 24/7 Live Chat team is always available in Burmese to help and point you toward the right options.
Warning Signs of Problem Gambling
If gaming has stopped being fun and has become a source of stress or obligation, check yourself against the signs below. If you can answer "yes" to one or more of these questions, we recommend reaching out to our support team.
- You keep gambling more in an attempt to win back money you have lost
- You have neglected family, work or school responsibilities because of time spent gambling
- You have spent more money than you decided to gamble with
- You have hidden the amount of money you gambled from your family
- You have borrowed money to gamble or even skipped payment due dates
- When you cannot gamble, you feel irritable, angry or withdrawn
- You continue to gamble even after experiencing problems because of it
Practical steps to stay in control
Set a budget in advance
Decide how much money you are willing to gamble with before you start, and commit to not going over that amount. Treat any losses as money you will not get back.
Set a time limit
Decide how long you will play before you start, and keep track of the time. Use your phone timer so you know when to stop.
Do not drink while you play
Alcohol or other substances affect your judgement. Only play when your mind is clear.
Keep communication open
Talk openly with someone you trust about your gambling. You can also reach af789's Live Chat at any time.
How to set a deposit limit
At af789, you can request a deposit limit directly through Live Chat. We will put the limit in place within 24 hours. The following periods are available —
Daily limit
Set a daily deposit limit for any amount you choose. It takes effect immediately, and any increase will require a 24-hour cooling-off period.
Weekly limit
Set a deposit limit for the week in advance. The limit cannot be changed until the week is over.
Monthly limit
A monthly deposit limit helps you manage your money more effectively. Any increase to this limit has a 30-day cooling-off period.
Self-Exclusion — excluding yourself
If you have tried to control your gambling and have not been able to, we encourage you to take self-exclusion. With this option —
- Access to the platform will be blocked for 3 months, 6 months or 1 year
- After the period ends, reopening your account will take 24 hours
- Promotional emails and Live Chat contact will be paused during the self-exclusion period
- If you wish to return after the period ends, a responsible gambling check will be required
- Requests are handled immediately through af789 Live Chat and there is no charge
We are here to help
If you want to talk about problem gambling, open af789's 24/7 Live Chat at any time. Our team speaks Myanmar and is ready to help. You can also reach us at [email protected].
Build healthy gambling habits
Always remember that gambling is entertainment, not a way to earn income. Make the following practices a regular habit.
Only use money you can afford to lose
Only use money set aside for gambling — do not use money for bills, rent or school fees as your gambling funds.
Be prepared for losses
Understand that losses are part of gambling, and do not chase losses expecting to win them back.
Mind your wellbeing while you play
Avoid making decisions while you are stressed, angry or upset. Only play when you are calm.
Read the bonus terms
Read the bonus terms before you play — such as the welcome bonus 10x wagering requirement — so there are no unexpected surprises.
Find fun and safety at the same time
Access af789's great games with healthy play habits